Purpose
Target Fulfillment shows a percentage of delivery cases when time spent for processing a delivery case met the target set for it.
How metric helps
Target Fulfillment helps to reveal how well a team deals with items of a high importance. If delivery targets are continuously violated a software development process in a team should be reviewed for efficiency.
How it works
Chart Overview
Chart shows a percentage of delivery cases - Axis Y met the delivery target by priority/severity - Axis X.
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- Issue ID;
- Type;
- Priority;
- Summary.
Calculation
Reaction Time is a time period from the moment a case is created till the moment its initial workflow status is changed to another.
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Data Source
Data for the metric can be collected from a task tracking system (Jira, TFS, etc.).
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