Purpose
Throughput shows a quantity of tasks a team delivers over time.
How metric helps
First of all, this metric shows how productive a team is, how much they deliver [e.g. per week or month] in general. This gives an understanding of overall delivery capability of a team.
Additionally, throughput can help prevent team overload by comparing a work put into a pipeline vs. finite team velocity - it's always better to know upfront about a risk of delays, risk of a team burnout.
Questions it answers:
what is team's capacity
how a team handles requests
how many tasks a team can complete within a certain time period
how much work the team can take on/commit to
how fast a team is identifying/removing roadblocks
whether planning is mature enough
when we can complete backlog items having information on the team's lead time
How metric works
Chart overview
Series of "Created" and "Resolved" work on the chart are represented in natural amount of work items (e.g. support tickets or regular tasks), i.e. no any effort or sizing is taken into consideration here. A chart shows a number of created tasks in comparison to a number of resolved tasks by:
Week
Month
Quarter
So that the axis X shows calendar week dates; month names; and quarter order numbers correspondingly. By click on any column - a drill down will show appropriate list of created or resolved items respectively.
TOP-5 problems metric identifies
Calculation
Created items value: a number of items which were created within a selected period.
Resolved items value: a number of items moved to "Done" bucket (per Workflows in Project Configuration) over the same time range.
RAG thresholds: n/a.
If any item was re-opened (no matter how many times) - the last occurrence of a respective status is taken into the consideration.
By default sub-issues are not included into the calculation. To include them, check the checkbox on Project Settings>Data Sources>Task Tracking system>Workflows>Include sub items into metrics calculation.
Data Source
Data for the metric can be collected from a task tracking system (Jira, TFS/VSTS, Rally, etc.)
Copyright © 2024 EPAM Systems, Inc. |
---|
All Rights Reserved. All information contained herein is, and remains the property of EPAM Systems, Inc. and/or its suppliers and is protected by international intellectual property law. Dissemination of this information or reproduction of this material is strictly forbidden, unless prior written permission is obtained from EPAM Systems, Inc. |