Frequent/Unexpected Changes in team setup

• Changes in team setup

• Fluctuating team size

• Absence of team members

Discovered by combination metrics:

Average Velocity and Throughput, when velocity dramatically changes without any evident signs of team's performance / productivity degradation 

Lead and Cycle Time, when Max & Average Time increases without any blockers or suspended processes in delivery pipeline (Number of Open Work Stoppages)

Reaction/Resolution Target Fulfillment, when SLAs are not being met due to limited capacity or competency in the team

Recommendations: 

1. Keep iron triangle (scope/schedule/resources) in balance

2. Introduce or enhance resource & procurement management plan 

3. Introduce or enhance risks management