Lack of focus on Quality

No focus on quality of software, i.e. issues got ignored in favour to new feature development

Discovered by combination of metrics:

Bug Growth, if issues logged during active iteration are not being fixed right away and moved to product quality debt

Defect Containment, if internal team skips significant amount of valid issues which are captured by the external team during product acceptance or upon release / in production 

Open Bugs Over Time by Priority, if there is no enough attention to top-priority issues, i.e. the trend is not increasing or remaining stably high 

Time Spent on Bug Fixing, if decreases or keeps in a bare minimum while quality debt (Quality Debt) is present or/and not all logged issues are fixed in the same iteration (Bug Growth)

Unit Test Coverage, if absent or not enough to ensure high level of code quality, i.e. not meeting project or/and product KPIs

Recommendations: 

  1. Introduce or enhance EngX in delivery

  2. Introduce or enhance Test Approach

  3. Keep iron triangle in balance