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If you have an action item created for yourself or assigned to you, the Health application sends you notification emails (if configured for your application) in the following cases:

  • Assignment. As soon as somebody assigns you an action item, the system notifies you.

  • Due Date. Two business days before the due date of an action item in the Opened state.

  • Overdue Action Item. If at the due date time an action item is not in the Done state, the system notifies you by email (emails are a subject of configuration).

Note

UTC Time Settings for Due Date

The system uses UTC time independently of your time zone, or time zone of the assignment creator. An action item becomes overdue in 00:01 UTC time of the due-date day.

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