Purpose
Unresolved Bugs Older Than a Month (top priorities) shows a number of open defects of a top priority for today with a lifetime more than a month.
How metric helps
Unresolved Bugs Older Than a Month (top priorities) reveals a number of open top priority defects living more than a month so that they have to be take into work immediately. The expected value is equal to zero.
How metric works
Chart overview
Chart shows a number a number of open defects of a top priority with a lifetime more than a month - number in the center. Target value is above the chart. 
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By click on a chart a pop up appears with the following information got from the task tracking system:
Issue ID
Type
Priority
Summary
Calculation
Unresolved Bugs Older Than a Month (top priorities) is a number of defects of a top priority being in not "Done" status for the last 30 days.
RAG thresholds: Red - metric value > 0; Green - metric value = 0.
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Assumptions1 Calculation considers created items within the last 90 days. 2 Defect is an item of a type set in Project Configuration > Data Sources > Task Tracking System> QualityScope Management -> Issue/Work Item type used for defects trackingDefinition of Work Buckets -> Defects. 3 Top priority defect is a defect of a priority defined inin Project Settings >Settings > Data Sources > Task> Task Tracking System > Quality management. 4 " Include sub items into metrics calculation" setting affects this metric. 5 "Done" status is a status from "Done" bucket in Project Settings>Data Sources>Task Tracking System>Workflows. |
Data Source
Data for the metric can be collected from a task tracking system (Jira, TFS, Rally, etc.).
See also
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