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Chart shows a number of days it usually takes for a defect to be fixed - number in the center. Target value is above the chart.Image Removed

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By click on a chart a pop up appears with the following information got from the task tracking system: 

  • Issue ID

  • Type

  • Priority

  • Summary

Calculation

Defects Average Lifetime (all priorities) = (number of days defects were in not "Done" status/ number of all defects).

RAG thresholds:  Red - metric value > 30; Green - metric value = < 30. 

Info
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Assumptions

1 Calculation considers closed items within the last 90 days.

2 Defect is an item of a type set in Project Configuration > Data Sources > Task Tracking System> Quality Scope Management > Issue/Work Item type used for defects tracking.Definition of Work Buckets > Defects

3 "Done" status is a status from "Done" bucket in Project Settings>Data Sources>Task Tracking System>Workflows.

4 Invalid defects are excluded from the calculation. Invalid defect is that conforms to Project Settings ->Data Sources ->Task Tracking System ->Quality Management ->Criteria for invalid defects. 

Data Source

Data for the metric can be collected from a task tracking system (Jira, TFS, Rally, etc.).

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Integrations
Integrations
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