Purpose

Unresolved Bugs Older Than a Month (top priorities) shows the amount of defects (Blocker and Critical) which has not been resolved since more than a month.

How metric helps

Unresolved Bugs Older Than a Month (top priorities) helps to monitor the efficiency of the quality assurance process in a project. If top priority defect stays unfixed long time it can affect on the product stability which could be provided for an end-user. It is expected that on the project this health indicator value is equal to zero. Calculation is based on issues created within last 90 days.

How metric works

Chart overview

Chart shows Unresolved Bugs Older Than a Month (top priorities) in amount of active defects with priority Blocker and Critical more than a month.

By click on a chart a pop up appears with the following information got from the task tracking system: 

• Issue ID
• Type
• Priority
• Summary

Calculation

Unresolved Bugs Older Than a Month (top priorities) is measured as an amount of top priority issues with status is not closed.

where,

issue type is Bug,

status of issues is not Closed,

top priority is Blocker or/and Critical (Top priority defect is a defect of a priority defined in Project Settings > Task Tracking system (Jira/TFS) > Quality management. )

Creation Date is older than 'current date minus 30 days.

The metrics calculates issues that were created within last 90 days.

RAG thresholds:  Red - metric value > 0; Green - metric value = 0. 

Data Source

Data for the metric can be collected from a task tracking system (Jira, TFS, Rally, etc.).