Introduce or enhance communication plan

  1. Build or enhance communication management plan which should include:

    1. Stakeholder communication requirements;

    2. Information to be communicated, including language, format, content, and level of detail;

    3. Escalation processes;

    4. Timeframe and frequency for the distribution of required information and receipt of acknowledgment or response, if applicable;

    5. Person responsible for communicating the information;

    6. Person or groups who will receive the information, including information about their needs, requirements, and expectations;

    7. Methods or technologies used to convey the information, such as memos, email, press releases, or social media;

    8. Resources allocated for communication activities, including time and budget;

    9. Glossary of common terminology;

    10. Flow charts of the information flow in the project, workflows with possible sequence of authorization, list of reports, meeting plans, etc.; and

  2. Create simple RACI matrix,Ā define clear roles and responsibilities for each and any activity (like who owns priorities, who and when puts estimates, etc)

  3. Establish communication approach with events, their goals, frequency, target audience, etc

Remember

Communication works when right information coming at right time using the right method.