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Purpose

Unresolved Bugs Older Than a Month (top priorities) shows a number of open defects of a top priority for today with a lifetime more than a month.

How metric helps

Unresolved Bugs Older Than a Month (top priorities) reveals a number of open top priority defects living more than a month so that they have to be take into work immediately. The expected value is equal to zero.

How metric works

Chart overview

Chart shows a number a number of open defects of a top priority with a lifetime more than a month - number in the center. Target value is above the chart.  

By click on a chart a pop up appears with the following information got from the task tracking system: 

  • Issue ID

  • Type

  • Priority

  • Summary

Calculation

Unresolved Bugs Older Than a Month (top priorities) is a number of defects of a top priority being in not "Done" status for the last 30 days.

RAG thresholds:  Red - metric value > 0; Green - metric value = 0. 

Assumptions

Calculation considers created items within the last 90 days.

2 Defect is an item of a type set in Project Configuration > Data Sources > Task Tracking System> Quality Management > Issue/Work Item type used for defects tracking.

3 Top priority defect is a defect of a priority defined in Project Settings > Data Sources > Task Tracking System > Quality management.

4 "Done" status is a status from "Done" bucket in Project Settings>Data Sources>Task Tracking System>Workflows.

Data Source

Data for the metric can be collected from a task tracking system (Jira, TFS, Rally, etc.).

See also

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All Rights Reserved. All information contained herein is, and remains the property of EPAM Systems, Inc. and/or its suppliers and is protected by international intellectual property law. Dissemination of this information or reproduction of this material is strictly forbidden, unless prior written permission is obtained from EPAM Systems, Inc.


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