Purpose

Open Issue Aging reveals the duration of an issue stay in backlog (by issue type) before it's taken into work. In other words, it shows an "age" of items in "To Do" state (bucket).

How metric helps

Open Issue Aging helps to ensure that a team backlog remains fresh and relevant. It also allows to identify and purge obsolete issues.

How metric works

Chart overview

Open Issue Aging is measured in days. Chart shows for now a number of items by type that spent from 1 to >60 days. By click on series a drill down opens which lists the issues included into calculation.

Calculation

Open Issue Aging is calculated for the issues that are in To Do status bucket per Project Configuration.

Open Issue Aging = <Today's date> - <Date created for the issue>

PerfQL

Data Source

Data for the metric can be collected from a task tracking system (Jira, TFS/VSTS, Rally, etc.)