Total Number of Not Completed Defects (all priorities)

Owned by Anastasia Baranouskaya
Last updated: May 10, 2022
1 min read

Purpose

Total Number of Not Completed Defects (all priorities) shows a number of open defects for today.

How metric helps

Total Number of Not Completed Defects (all priorities) reveals a number of open defects so that they have to be prioritized and taken into work. A lot of open defects may indicate an unstable application work and can negatively impact users' satisfaction or even block their work flow.

How metric works

Chart overview

Chart shows a number of open defects - number in the center. Target value is above the chart.  

By click on a chart a pop up appears with the following information got from the task tracking system: 

  • Issue ID

  • Type

  • Priority

  • Summary

Calculation

Total Number of Not Completed Defects (all priorities) is a number of defects of all priority in not "Done" status.

RAG thresholds:  Red - metric value > 50; Amber - 30< metric value >= 50; Green - metric value < =30. 

Assumptions

1 Defect is an item of a type set in Project Configuration > Data Sources > Task Tracking System> Scope Management > Definition of Work Buckets > Defects

2 "Done" status is a status from "Done" bucket in Project Settings>Data Sources>Task Tracking System>Workflows.

Data Source

Data for the metric can be collected from a task tracking system (Jira, TFS, Rally, etc.).

See also